Branch Demographics and Site Analysis
New Windsor State Bank
Our bank has used BLC on several occasions to assist us with demographic and branch site analysis. Larry’s work has been invaluable in helping us make the right expansion decisions as well as avoiding costly branching mistakes. I am pleased to recommend BLC’s site analysis services to provide critical demographic information in support of your strategic branching decisions.
– Tom Rasmussen, President
Bottom Line Connection takes special care to understand the needs of each of our clients to design custom solutions.
We are proud to share these testimonials from our clients:
Sales Improvement and Needs Bases Sales Programs
BLC’s comprehensive hands-on approach to establishing an effective sales management system has improved skills at all levels of the bank. Our branch managers have taken ownership of the sales effort in our branches. We have seen an increase in retail cross-sell results and teller referrals have improved throughout our branches. I am very pleased to have them as part of our team and with the progress we have made.
– Rick Miller, President & CEO
Bank of Glen Burnie
We have used BLC’s expertise to conduct several customer survey analyses over a period of years. We found the company responsive and the information useful and presented in a format that was easy to understand. If you are looking to find out what your customers think and want, then I highly recommend BLC’s services.
– Mike Livingston, President
Mystery Shopping Programs
Our bank has used BLC to mystery shop our branches for several years. Their banking knowledge and expertise with financial institution sales and customer service makes them uniquely qualified to meet our needs.
– Lori Mueller, Senior Vice President
Bottom Line Connection ® • 617 Ridgely Ave Suite 2, Annapolis, MD 21401 • 410-737-1447