Fortune 1000 Sales, Marketing and Six Sigma teams use InfoQuest as a revenue development toolCould your management team take appropriate and productive action to retain customers and expand sales if they knew the specific actionable product, relationship and business issues that drive the key decision-makers in your sales channel and customer base?
Not a paper, internet, phone or in-person survey
Participation rate of 74% with key customers
Uses neural net analysis (95% accurate) to Identify specific performance metrics that drive loyalty
Identifies revenue improvement related to each performance metric
Elicits candid responses
Promotes understanding and relationship building
Our clients agree that InfoQuest is the most effective process for gathering vital information from your most valued customers on what is important to them. It provides a serious assessment of the critical issues that affect your customer relationships and how well you perform on these issues. Specifically, it not only tells you what you need to do to expand business, it prioritizes the effort with projected revenue growth. The results may be fascinating, surprising and, occasionally, frightening.
The process has been customized to meet the needs of over 100 industries, professional firms and financial institutions.
InfoQuest is a cost effective method of determining the strength of relationships within your customer and distribution base. It provides information that allows you to increase customer loyalty…."and increased customer loyalty is the single most important driver of long-term financial performance.” Repeat and expanded use by various (international) firms supports a claim that InfoQuest provides information that, when acted upon expeditiously, actually increase sales.