BLC provides the affordable tools you need to address your sales growth, 
marketing strategies, demographic data, and expansion projects.
Branch Site Analysis
BLC’s demographic and site analysis services are designed to assist community banks in making crucial decisions concerning the right location for a successful branch and to understand the demographics around existing branch locations. 
Sales Improvement 
BLC’s Comprehensive Service and Sales Performance workshops are designed to help community banks expand customer relationships and improve employee skills.
BLC’s innovative Sales Support Software uses sophisticated Data Mining and Customer Intelligence to target qualified prospects and to improve cross–selling results.
Mystery Shopping
BLC’s mystery shopping services are designed to help financial institution management monitor service and sales activities in branches and departments. 

Customer Survey
BLC’s Infoquest Customer Survey product is a quantitative research survey used to measure Customer Satisfaction and Loyalty.
Bottom Line Connection ®  •  617 Ridgely Ave Suite 2, Annapolis, MD  21401  •  410-737-1447